Terms of Service

These terms govern your use of the Ember Within Therapy website ("the site"), operated by Ember Within Therapy, 117 Spratt Street, Suite B, Fort Mill, SC 29715. By using the site you accept these terms. They apply to the website only — the therapeutic relationship itself is governed by the consent and intake documents you sign with us before care begins.

Not medical advice, not therapy

The content of this site is general information about our practice and services. It is not medical or psychological advice, does not create a therapist–client relationship, and is not a substitute for professional care. A relationship begins only after our intake process is completed and both sides agree to work together.

Not an emergency service

This site and its contact form are not monitored for emergencies. If you are in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911. Do not use the contact form for urgent situations.

Contact form

When you submit the contact form, you agree that the information you provide is accurate, that we may use it to reply to you as described in our Privacy Policy, and that you will not include detailed health information. Submitting the form does not guarantee an appointment or a response within a specific time.

Appointments and fees

Appointments are booked through Therapy Stacks, our practice management system, under its own terms. Session fees, cancellation and no-show policies are described on our Services page and confirmed with you before your first appointment. Uninsured and self-pay clients are entitled to a Good Faith Estimate under the federal No Surprises Act.

Acceptable use

You agree not to misuse the site: no attempts to disrupt or gain unauthorized access to the site or its systems, no scraping or automated data collection, no submitting false or misleading information, and no use of the site for any unlawful purpose.

Intellectual property

All content on this site — text, design, logos and images — belongs to Ember Within Therapy or is used with permission. You may not copy, reproduce or reuse it without our written consent.

Third-party services

The site links to and embeds third-party services, including Therapy Stacks for scheduling and — only with your consent — Google Analytics and the Meta Pixel. We are not responsible for the content, terms or privacy practices of third-party sites.

Disclaimers and limitation of liability

The site is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Ember Within Therapy is not liable for any damages arising from your use of, or inability to use, the site or its content. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules.

Changes and contact

We may update these terms; the date above shows the latest version. Questions: admin@emberwithintherapy.com, 839-400-6182, 117 Spratt Street, Suite B, Fort Mill, SC 29715.